Privacy Policy

Last updated: January 2025

Introduction

RokBalance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Subscribe to our newsletter or communications
  • Participate in lifestyle-focused nutrition consultations

This information may include your name, email address, phone number, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Send you educational materials and updates about our services
  • Improve our website and services
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Your Rights

Under UK data protection law, you have rights including:

  • The right to access your personal data
  • The right to rectify inaccurate personal data
  • The right to erasure of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Phone: +44 131 885 3094
Address: 12 High Street, Edinburgh EH1 1SR, United Kingdom